Licencing Support Officer
Join our supportive Licensing team at Hertsmere Borough Council in a varied and rewarding environment. You’ll work with licence holders, applicants and members of the public in a fast-paced team that values collaboration, professionalism and excellent customer service.
You will help manage taxi licensing applications and renewals, maintain accurate records and databases, issue licences, badges and plates, and respond to customer enquiries. The role also involves taking payments, monitoring renewal documentation and supporting Licensing Officers with more complex cases.
We’re looking for an organised and customer-focused administrator with strong communication and IT skills, good attention to detail and the ability to manage competing priorities. Experience in licensing or a regulatory environment would be beneficial, particularly a good working knowledge in respect to licensing drivers, vehicles or operators.
The post is offered on a permanent, full time basis (36 hours per week).
Benefits include:
- 27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays
- Local government pension scheme
- Flexi-Leave - accrue extra hours & exchange for up to 2 days leave per month
- Free gym membership
- Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)
- Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)
- Employee Assistance Programme
The Environmental Health and Licensing service currently requires staff to be in the office at least 3 days a week due to operational requirements.
Closing date: Monday 1st June, 10am
How to apply
Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
